Shipping & Returns

Shipping

We ship your order via DHL, and the delivery time is 3-5 business days on average. You will then receive a tracking number by email so that you can always check the status of your package.

Returns

You can return your order to us within 14 days of receipt. As this is a cosmetic product, returns are only possible if the product is unopened, unused, and in its original sealed packaging. If the product has been opened or used, returns are not possible for hygiene reasons.

Please send your return shipment using a shipping provider of your choice to the following address:

Sellship GmbH 
Gutenbergstraße 1
91560 Heilsbronn

Your refund will be credited within 10 days of receipt of the package.